STORE POLICY

Privacy Policy
Effective Date: 19/04/2025

Rustic Threads Clothing Co. (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or create an account.

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1. What Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, shipping and billing addresses.

• Account Information: Username and password when you create an account.

• Payment Information: Processed securely through third-party providers (we do not store full payment details).

• Order History: Details of purchases you've made with us.

• Device Information: IP address, browser type, operating system, and access times.

• Other Info: Any information you provide through contact forms or customer support inquiries.

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2. How We Collect Information

We collect personal information through:

• Your use of our website

• When you make a purchase

• When you create an account

• When you contact us

• Cookies and similar tracking technologies

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3. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Manage your account

• Communicate with you (e.g., confirmations, customer service)

• Send updates, offers, or promotional materials (you can opt out)

• Improve our website, products, and services

• Comply with legal obligations

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4. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service providers: such as payment processors, shipping companies, and IT providers

• Legal authorities: if required by law or to protect our rights

• Business partners: in the event of a merger, sale, or acquisition

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5. Cookies and Tracking

We use cookies to improve your browsing experience, understand user behaviour, and support analytics. You can control cookie settings through your browser.

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6. Security

We implement reasonable physical, electronic, and managerial measures to protect your personal information. However, no internet transmission is ever 100% secure.

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7. Access and Correction

You have the right to access the personal information we hold about you and to request corrections. Please contact us to make a request.

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8. Overseas Disclosure

We generally store data in Australia but may use service providers who store or process data overseas. We take reasonable steps to ensure your data is handled in line with Australian standards.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. Continued use of the site means you accept the changes.

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10. Contact Us

If you have questions or concerns about your privacy, please contact us at:
rusticthreadscustomer@gmail.com